If your account is set up on a box basis, please list your container numbers or our bar code nubmers. If your account is set up on a file by file basis, please list your file nubmers or file names to be retrieved (and box numbers if you are not set up on a bar coded or indexed file basis).

Rush Service Request Instructions

If you need a file(s) or box(es) retrieved and/or delivered on a rush basis only, phone in your request to 871-7040. Instruct our operator that you are a management client and that you have a rush order. Identify yourself and give your company name and your security code. Give our records manager your request.

After Hours/Weekend Emergency Service

If you need emergency service outside of normal business hours please perform the following procedure:

1. Dial 642-6376
2. After you hear three short beeps, dial in your phone number.
   (REMEMBER: IF YOUR COMPANY USES AN ANSWERING SERVICE OUTSIDE OF BUSINESS HOURS, MAKE SURE YOU PUNCH IN A DIRECT NUMBER WHERE YOU CAN BE REACHED.)
3. Press the # button on your phone.
4. Hang Up.

Our on call records manager will call you to inquire as to what your service needs are. He/she will immediately make all arrangements to fill your request.